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Preparing for your Airbnb guests: our advice as a concierge service.

Published on
19 October 2026
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Updated on
19 October 2026
By
Welkeys
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Are you a property owner looking to entrust your home to an Airbnb concierge service that guarantees peace of mind and profitability?
  • Save valuable time, we take care of everything
  • Increase your occupancy rate and your income
  • Provide a 5-star experience for your guests
  • Hassle-free: full management, from check-ins to cleaning
Estimate my income with Welkeys

Today we are talking about welcoming travelers to your property. A crucial step evaluated by your Airbnb guests after every stay. Here is how Airbnb plans to reward the best hosts based on a series of predefined criteria, as shown in the visual above. These are 3 criteria that Welkeys has mastered to manage your short-term rentals.

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Avoid canceling reservations

Commitment: Airbnb penalizes owners heavily for canceling reservations, whether at the last minute or well in advance. In fact, your Airbnb guests are left stranded with nowhere to go, the site's reputation suffers, and your listing ends up at the bottom of the search results. To avoid any issues, remember, as we mentioned in our article on Airbnb listings, to monitor your calendar vigilantly. Multiple cancellations can even lead to your Airbnb account being blocked.

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Clean the property between each reservation

Cleanliness is the second criterion to master before guests arrive. Indeed, your Airbnb travelers have often had a long journey. It is important that they arrive in a clean space where they can rest and take a shower with fresh, lavender-scented linens. Our Welkeys concierges are experts at taking care of your property before your guests arrive; they perform a full cleaning of the apartment and ensure that each of your Airbnb guests has clean sheets and towels that smell like fresh laundry.

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Add amenities to your rental to make it more attractive

Finally, the amenities in your apartment will add value. If your Airbnb guests choose to spend time in an apartment rather than a hotel, it is because they expect to find a personal touch and, above all, a fully equipped apartment, just as if you had left it the day before. Here is a non-exhaustive list of essential amenities for your Airbnb property: Wi-Fi codes for guests to connect their devices (otherwise, consider using a service like Insidr to give your guests the ability to connect seamlessly), dishes, a hairdryer, soap, toilet paper, an iron, and, of course, freshly washed and dried linens.

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There you have it! To best welcome your guests and get help with key handovers from one of our Welkeys concierges, you have everything you need above to achieve Superhost status in the coming months! So, are you ready? Head over to Welkeys for more information.

                                       
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