The Airbnb concierge service that maximizes your short-term rental income

As experts in short- and medium-term rental management, we support owners with the complete management of their property: listing creation, revenue management, and high-end Airbnb concierge services. Enjoy worry-free rental management and free yourself from the constraints of managing your seasonal rentals. Maximize your rental income and ensure impeccable hospitality for your guests.

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VIDEO . 4 MIN

How Welkeys maximizes your property's profitability, with zero effort on your part

Founder Chloé Fournier explains our method: revenue management, multi-platform distribution, and local teams available 7 days a week.
+30%
occupancy rate increase
+20%
revenue increase
+5000
properties managed
Estimate my earnings in 1 min
Free and no-obligation . response within 24 hours
vacation rental management agency - revenue management
PROFITABILITY
Start earning money from the very first month thanks to our pricing strategy and occupancy rate optimization.
airbnb property management - listing creation
360° MANAGEMENT
Bookings, professional cleaning, upkeep and maintenance, review management, quick responses...
seasonal rental management - guest services
PREMIUM SERVICE
Bespoke high-end services and a local team available to your guests 24/7

Excellence recognized by industry professionals
‍

Welkeys was named a finalist for the 2025 Short-Term Rental Award, a prestigious recognition that highlights our high-end expertise, commitment to quality, and bespoke support. Entrust your property to an award-winning leader in premium rental real estate and enjoy flawless management with complete peace of mind.

2025 Short-Term Rental Award finalist

Your exceptional property listed on our 10 partner platforms

Airbnb logoWelkeys logovrbo logoWelkeys logoMaeva logoPAP logoMy Home In logoPlim Guide logo
The benefits of an Airbnb concierge service
‍

Earn more and manage better with Welkeys

Earn 25% more
in rental income
  • Dynamic pricing
  • Revenue management strategy
  • Optimized occupancy
  • Increased earnings from the first month
Save over 24 hours
of management per week
  • Listing optimization
  • Personalized check-in and check-out
  • Professional cleaning
  • 24/7 guest communication
Free yourself from the hassle starting at 20% commission
  • Expert turnkey management
  • 5-star standards
  • Best value for money
  • No commitment, no surprises

Turnkey support for your peace of mind

Creation and optimization of your Airbnb listing

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We create a compelling listing that showcases your property with professional photos, a catchy title, and an optimized description. Our team of experts analyzes market best practices to position your property competitively. We also manage your property's presence on major booking platforms (Booking.com, Vrbo, Expedia) via our multi-channel synchronization system, maximizing your visibility and booking opportunities.

Dynamic pricing and occupancy rate optimization

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Our proprietary algorithm adjusts your rates daily based on local demand, events, seasonality, and competition. This revenue management strategy can increase your income by 20% to 40% compared to traditional fixed-rate management. We also optimize minimum stay requirements and cancellation policies to maximize your occupancy rate throughout the year.

Preventive maintenance and emergency intervention management

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Our concierge service ensures the technical upkeep of your property with regular inspections and proactive maintenance management. In the event of an issue (plumbing, electrical, locksmithing), our network of partner contractors intervenes quickly, usually within 2 hours for emergencies. You receive a detailed report for every intervention and maintain control over expenses via our management platform.

Administrative, accounting, and tax management

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Welkeys centralizes all financial data for your rental activity: rent collection, monthly payouts to your bank account, detailed invoicing, and preparation of documents required for your tax returns. You have permanent access to your owner dashboard, which displays your income, occupancy rate, expenses, and performance in real time.

A unique and personalized experience for your guests

Personalized welcome and seamless check-in/check-out

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Every guest receives a professional and warm welcome from our local team. We coordinate arrival and departure times, hand over keys in person or via a secure smart lockbox, and provide all the information needed for a successful stay. Our digital welcome book guides guests throughout their stay and significantly reduces the need for assistance.

24/7 guest communication and complaint resolution

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Our multilingual customer service team answers guest questions before, during, and after their stay. Available 7 days a week, our team handles requests in under 15 minutes on average, which significantly improves the guest experience and your ratings. We also handle any potential complaints and disputes with tact and professionalism, protecting your reputation as a host.

Professional cleaning and systematic quality control

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Between each stay, our certified cleaning teams follow a strict protocol that ensures an impeccable home. Every service includes a quality check with a photographic report. We also provide hotel-grade linens (sheets, towels, kitchen towels) and ensure the replenishment of consumables (soap, toilet paper, welcome products). This high standard results in an average rating of over 4.7/5 across all our properties.

Premium services and personalized local experiences

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We turn every stay into a memorable experience with high-end touches that make all the difference. Upon arrival, your guests will discover premium linens, hotel-quality bath amenities, and a carefully curated selection of welcome products.

Beyond material comfort, our local team offers personalized recommendations for the best spots in the neighborhood: authentic restaurants, trendy bars, must-see landmarks, and cultural activities tailored to their interests. Upon request, we can also organize exclusive experiences such as wine tastings, cooking classes with local chefs, private guided tours, or reservations at the most sought-after establishments. This attention to detail turns a simple stay into an unforgettable experience, ensuring 5-star reviews and repeat guests.

A seamless departure

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We orchestrate a smooth, respectful, and discreet check-out to close the stay with the same care as its opening.

Stay in control, without lifting a finger

Manage your property remotely via our interface, track your income in real time, and enjoy total transparency, wherever you are.

Personalized and flexible calendar
Keep control of your availability at any time, whenever you like.

Real-time income, at your fingertips
Access your rental performance, night by night, month after month.

Simplified accounting, clear vision
Track your payments, transfers, and accounting documents in just a few clicks.

Welkeys, Airbnb concierge for discerning owners for 10 years

Since 2015, Welkeys has established itself as the benchmark for Airbnb concierge services in France, with over 2,000 properties under management. Building on this experience, we anticipate traveler expectations, master constantly evolving local regulations, and optimize every performance lever to maximize your profitability. Our partner owners see an average income increase of 35% compared to self-management.

As true experts in seasonal rentals, our mastery of occupancy rates and dynamic pricing strategy allows us to generate passive income without any constraints. Join the Welkeys Club, the community of discerning owners who have chosen performance and peace of mind.

Join the Welkeys Club

The guarantee of optimized rental income with zero management hassle

Our proprietary platforms combine dynamic pricing with intelligent automation. The algorithm adjusts your prices daily based on demand, events, and the competition, generating 20% to 40% more income. At the same time, it optimizes your occupancy rates by calibrating minimum stay requirements and cancellation policies.

Technology also handles all recurring communication with travelers and continuous analysis of your performance. This digital infrastructure allows us to efficiently manage a large portfolio while maintaining a bespoke service for every owner and every guest.

Locally based teams, available 7 days a week

Unlike 100% digital concierge services, Welkeys relies on local teams based in every city where we operate. This local presence allows us to react quickly, master the specifics of your market, and mobilize a network of trusted contractors and service providers. Your dedicated account manager becomes a true expert on your property and ensures personalized follow-up throughout our partnership. We build a lasting relationship with every owner by supporting you across all performance drivers: developing your pricing strategy, multi-channel listing distribution, managing guest communication, and organizing professional cleaning. Our concierge team, available 7 days a week, guarantees rental management that is both responsive and profitable.

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Welkeys expertise recognized by the media

Chloé, CEO of WelkeysFigaro logoMadame logoMarie Claire logoChallenges logo

Our short-term rental concierge service
present throughout France

Welkeys provides concierge services across all major French cities and popular tourist destinations. Our local teams have an in-depth understanding of each market and tailor their strategy to local specifics, including events, seasonality, regulations, and traveler expectations.

Frequently asked questions about Airbnb concierge services

How much does an Airbnb concierge service with Welkeys cost?
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Our pricing model is simple and transparent: our commission starts at 20% of the rental income generated, depending on your property's features and the services included. This rate covers full management: dynamic pricing, guest check-in, professional cleaning, maintenance, 24/7 customer support, and administrative tasks. Unlike others, we have no hidden fees: no onboarding, processing, or photography fees. You only pay when your property earns income, perfectly aligning our interests with yours.

How does an Airbnb concierge service like Welkeys maximize my rental income?
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Welkeys maximizes your income through a combination of human expertise and advanced technology. Our dynamic pricing algorithm adjusts your rates daily by analyzing over 50 parameters: real-time local demand, area events, seasonality, days of the week, and rates charged by your direct competitors. This approach increases your revenue by 20 to 40% compared to a fixed rate. Beyond pricing, we also optimize your occupancy rate by distributing your listing simultaneously across booking platforms (Airbnb, Booking.com, etc.) and our own platform, Welkeys.com. This multi-channel visibility multiplies your booking opportunities. Finally, our professional listings, featuring high-quality photos and optimized descriptions, generate more inquiries and allow us to charge premium rates. On average, our owners see a 35% increase in net income after our commission, compared to self-management.

How does Welkeys select travelers?
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Every booking request undergoes a rigorous verification process before acceptance. We systematically check the traveler's verified identity, analyze reviews left by other hosts, and ensure their profile aligns with the purpose of their stay. Our team communicates directly with each guest to assess their reliability and strictly rejects high-risk profiles, such as new accounts with no history, suspicious requests, or negative records. A €1,500 security deposit is mandatory, and every traveler must agree to our strict house rules before arrival. We decline approximately 5 to 8% of requests to prioritize the quality and protection of your property. The result: fewer than 2% of incidents reported across all our managed properties.

Is an Airbnb concierge service like Welkeys suitable for medium-term rentals?
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Our Welkeys concierge service is primarily designed for short-term rentals (stays of 1 to 30 nights), where our pricing expertise and daily management generate maximum value. However, we also manage medium-term stays (1 to 3 months), which are particularly well-suited for business travel, student internships, or individuals in temporary housing. For medium-term stays, our approach adapts: we simplify the check-in/check-out process, offer attractive sliding-scale rates for longer stays, and maintain regular cleaning services with weekly or bi-monthly visits based on your preferences. This appealing option generates stable income while reducing turnover and operational costs. Many Welkeys owners combine short-term rentals during peak season (summer, school holidays) with medium-term rentals during the off-season to optimize their annual occupancy rate.

Do you offer guarantees and insurance for my property?
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Protecting your property is our priority, and we have implemented a comprehensive system of guarantees and insurance for your complete peace of mind. All-risk insurance: Welkeys carries professional insurance that covers your home for up to €1,000,000. This coverage includes property damage caused by guests, theft or loss of items, accidental damage, and liability in the event of an incident involving a traveler. This insurance applies automatically from the first booking, with no action required on your part. Mandatory security deposit: We require a €1,500 bank pre-authorization on each traveler's card before arrival. This deposit is only charged if damage is noted during the checkout inspection. Our team systematically performs a photographic check before and after each stay, allowing us to identify any issues immediately. Guest verification: Every booking undergoes rigorous screening: mandatory identity verification, analysis of reviews left by other hosts, and consistency of the profile and purpose of the stay. We systematically reject high-risk profiles, accounts without a reliable history, or suspicious requests. This strict selection significantly reduces the risk of incidents. Payment guarantee: Even in the event of non-payment or a last-minute cancellation by the traveler, you are paid in accordance with our agreement. Welkeys assumes this financial risk. In the event of a claim, our team manages the entire process: reporting, filing with the insurance company or withholding the deposit, coordinating repairs with our partner contractors, and following up until full resolution. You are kept informed at every step but have no administrative tasks to perform.

What does Welkeys do if there is damage to my property?
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Welkeys carries comprehensive insurance that covers your property for up to €1,000,000 (including property damage, theft, and liability). In the event of damage, our local team assesses the situation, creates a photo report, and initiates the insurance claim process or withholds the amount from the responsible guest's security deposit. Repairs are organized quickly to minimize the impact on your booking calendar. In any case, you are notified immediately, and we handle the entire administrative process.

What is the difference between using an Airbnb concierge service and managing my vacation rental on my own?
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The fundamental difference lies in three areas: time invested, revenue generated, and the quality of service provided to guests. Time and mental load: Managing an Airbnb rental on your own averages 20 to 24 hours per week of invisible work: updating rates, responding to inquiries (often on evenings or weekends), coordinating arrivals/departures, managing keys, cleaning or supervising cleaning, restocking supplies, handling complaints, preventive maintenance, and administrative tasks. Added to this is a constant mental load: being available to respond quickly, handling the unexpected (a guest arriving late, a plumbing issue in the middle of the night, lost keys), and maintaining excellent ratings. With Welkeys, those 20-24 hours per week disappear entirely. You generate passive income while we handle operations 24/7. Revenue optimization: Most self-managing owners set an average rate and adjust it manually a few times a year. This static approach causes you to lose between 20% and 40% of potential revenue. Our dynamic pricing algorithm recalculates your rates daily based on dozens of parameters (demand, local events, weather, competition, day of the week). We know exactly when to raise prices (high demand) and when to lower them strategically (to fill gaps). Furthermore, our multi-channel distribution increases your visibility fivefold compared to a single platform. The concrete result: our owners earn an average of 35% more revenue after our commission compared to their previous self-management. Quality and professionalism: A guest booking with Welkeys benefits from a professional welcome by a local team, hotel-standard cleaning with systematic quality control, multilingual customer service available 7 days a week that responds in under 15 minutes, and responsive maintenance in case of issues. This level of service generates ratings averaging over 4.7/5, which improves your listing's ranking in search results and justifies premium rates. In self-management, maintaining this level of rigor consistently is extremely difficult, especially if you have a full-time job or manage multiple properties. Regulatory expertise: Short-term rental legislation for primary residences is constantly evolving (120-day quota, town hall declaration, mandatory registration number, LMNP taxation). Welkeys has a perfect grasp of these local regulations and supports you through all administrative procedures. Going it alone, staying up to date on these legal changes and ensuring your compliance represents a significant legal risk and administrative burden. In short: managing alone may seem economical (no commission), but it costs you in time, unoptimized revenue, stress, and often service quality. Entrusting your property to Welkeys means saving time, increasing your net income, and sleeping soundly. Our commission is more than covered by the optimization we generate.

Luxury villa rentals - Welkeys

Enhance your property, without effort or compromise

Entrust your property to luxury rental experts, free yourself from the hassle, and optimize your income without lifting a finger.
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