How can you improve the welcome for your Airbnb tenants?

Welcoming your guests properly into the world of vacation rentals is a crucial step for a smooth stay. The first point of contact sets the tone for their entire trip. If the first impression is negative, your guests will certainly mention it in their reviews. Welkeys provides foolproof advice to perfect your guest welcome. Plus, there is a surprise in store to save both you and your tenants time: the digital welcome book is now the standard.

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1 - Contacting guests before their arrival

When guests decide to book on a vacation rental platform like Airbnb, they are obviously unfamiliar with the place where they will be staying. Because of this, travelers need reassurance if they encounter any difficulties upon arrival. For example, providing them with directions to their accommodation is a gesture that can make all the difference.

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2 - A well-equipped and hygienic space

It is essential to take care of and prepare your apartment when hosting guests. For travelers, it is important to enter a clean and healthy rental so they feel comfortable and respected. For example, linens should be changed, towels should be clean, windows should be washed, and you should provide at least 3 rolls of toilet paper, a dishwasher, and so on. These elements ensure guests feel well-equipped and don't have to clean the apartment themselves upon arrival. They won't waste time doing what should have already been done. If you ensure you have the necessary supplies, a perfect cleaning is guaranteed!

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3 - The importance of the welcome book

First and foremost, the customer experience is enhanced by a welcome book, which improves your reputation and customer loyalty. The welcome book reflects your establishment's image and simplifies things for both the owner and the traveler by saving time on information exchange. Secondly, your clients choose vacation rentals for various reasons. They want to discover local products at restaurants, visit local caterers, explore tourist sites, and shop. Furthermore, guests might get sick, so it is important to inform them where the nearest pharmacies are in case of an emergency. Additionally, guests need to use the internet, so providing the Wi-Fi code is essential. They aren't visiting an unknown city just to stay inside; they want to explore the surroundings. Therefore, a welcome book that informs them about all activities is a plus for visitors who don't know the area. However, creating a welcome book takes time and a lot of work.

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Digitizing the welcome book

There is a way to modernize your welcome book by going digital. StyQR allows you to easily and freely create a modern, aesthetic welcome book. Going digital provides a more elegant, functional, and personalized medium. The features are designed with your clients in mind, simplifying the user journey and optimizing the UX design. Best of all, you can choose the features that suit you to enrich your welcome book. Among the features in the StyQR welcome book, you can find:

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• Wi-Fi credentials: No more multiple attempts! Now, a simple copy/paste is all it takes to insert your code directly onto your mobile phone.
• Guestbook: This space is reserved for clients who wish to share their thoughts on their stay.
• ‍Geolocation: This information will help them locate themselves in relation to useful addresses: bars, restaurants, emergencies, pharmacies, supermarkets, etc.
• The door code: Provide up to 4 codes: Goodbye to forgetfulness and absent-mindedness, hello to efficiency.
• ‍Useful numbers: Add up to 5 numbers of your choice to reassure your clients.
• Other Information/Remarks: Anything you find useful for your clients, such as how to operate appliances.

How does this digital welcome book work for travelers?

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Your clients will easily access your welcome book by scanning a dedicated QR code with their smartphone. Your QR code should be prominently displayed, visible, and accessible so that travelers can find it as soon as they arrive without having to search the entire apartment. The ideal approach is to place it in a photo frame as a decorative element.

How do you create this welcome book?

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You can create your digital book directly online by clicking on "create your book." Afterward, you just need to create your account and configure your modules, and you're all set!