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Our Airbnb concierge: Grégory, our City Manager in Biarritz

Published on
19 October 2026
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Updated on
19 October 2026
By
Welkeys
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Every Monday, we invite you to discover one of our concierges through our Welkeys Portraits. From their professional background and their start at Welkeys to their passions and favorite spots, our concierges tell you everything! Before becoming an Airbnb concierge on our platform, Grégory worked for 8 years in the hospitality and restaurant industry.

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Meet Grégory, our partner in Biarritz

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Our City Manager in Biarritz decided to dedicate himself to the Airbnb concierge profession for two reasons: a desire to get into entrepreneurship and a passion for the world of vacation rentals. In fact, it was during a stay in the city of Orléans that our concierge realized the growth of this market (notably thanks to the Airbnb platform), but also the dire lack of concierges for everything related to guest arrivals and departures, as well as cleaning services between rentals. Since then, our short-term rental owners in the Biarritz region have been entrusting their keys to Grégory, and sometimes even a few DIY projects!

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Thanks to his hospitality experience and his passion for the real estate world, our City Manager is able to ensure a perfect welcome for your tenants while taking care of your vacation rental. It has now been a year since our concierge began handling arrivals, departures, and cleaning between each of your Basque rentals, and his career is already rich in encounters and anecdotes! For example, he told us about one of his experiences when he welcomed three travelers coming to Biarritz for a few days. As he usually does during a check-in, Grégory asked his guests the reason for their trip, and it turned out that these three travelers were heading to Biarritz for a very specific reason... a Scrabble tournament!

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Our City Manager, who is also a Superhost on the Airbnb platform, never runs out of great Biarritz addresses to recommend to your guests!

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What are the walks you always recommend to your guests during check-in at their short-term rental?

I always advise my guests to take the time to walk along the Basque coast, whether during the day or to watch a sunset.

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As you know, your Airbnb travelers are very often big foodies, and as a seasoned Airbnb concierge, you must have some great tables to suggest to them, right?

The Milwaukee Café in Biarritz for a gourmet brunch on the terrace, or the Café du Musée near Biarritz to enjoy French cuisine in a bistro atmosphere.

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If your travelers want to wait for their check-out time comfortably settled in a café, where do you direct them?

Without hesitation, the terrace of the Le Miremont tea room for its delicious pastries and its terrace with an ocean view!

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Like all Welkeys concierges, you are always at the cutting edge of technology! What are your favorite apps?

Ma côte basque, so I don't miss any events and have access to live webcams.

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If you would like to call on Grégory for a check-in, check-out, or cleaning service, visit our platform. And if you want to entrust the entire management of your vacation rental to us, request a free estimate for your property on Welkeys Premium.

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Grégory's favorite quote:

"An entrepreneur is someone who jumps off a cliff and builds a plane on the way down." (Reid Hoffman)
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