4 things to know to ensure you get good reviews on Airbnb

Renting on Airbnb this winter? Here are 5 things to know to host your guests with complete peace of mind.We'll tell you how to head off relaxed and enjoy your Christmas holidays with your family stress-free.

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‍Our Welkeys rental experts are now ready to share the best tips for hosting your tenants with complete peace of mind this winter. Here are 5 fundamentals that match the evaluation criteria by which you, esteemed host, will be rated by your guests after their stay. It's better to be prepared so you don't have any unpleasant surprises.

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Tip #1: Your availability or that of your concierge

Communication and welcoming your future guests is what we do at Welkeys. Airbnb has made the welcome and the relationship between you and your traveler a very strong evaluation criterion. There is nothing more unpleasant than a host who doesn't respond to their guests almost instantly, even if the solution itself isn't immediate. At Welkeys, we understand this, which is why we launched a Welkeys service where, in partnership with professionals in listing management and our network of concierges throughout France, we take the lead and offer to manage your listing and the associated concierge services (check-in, check-out, cleaning, and linen management) for you. If you have an incoming request, keep in mind that there is a simple solution to help you manage the logistics of your short-term rentals.

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Tip #2: An impeccable interior: cleanliness and the quality of cleaning in your property.

It is obvious that cleaning is an integral part of the Airbnb experience, and it is sometimes surprising to see how much some guests expect a 5-star service for a budget price. It is up to you to find the right balance: a comfortable apartment with clean, ironed linens. That is the Welkeys promise from our Airbnb concierges located near you. They can offer to manage cleaning and linens (sheets and towels) for as little as €15 per service. Truly affordable prices to allow you to have your property managed from A to Z without a hitch and, above all, stress-free!

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Tip #3: Your neighborhood: great spots and the location of your property.

Guests who come to stay with you rarely know the neighborhood they are landing in, and it is often through your tips or other recommendations for the good local bakery, the great restaurant to try as a couple or with friends, and other little spots that will turn their "local" experience into a successful Airbnb stay.

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Tip #4: Being there for your guests throughout their stay

‍Because a water leak or a broken boiler can happen at any time, it is important to be able to react quickly and provide your guests with an effective solution. With Welkeys, your concierge is in constant contact with you; they will inform you of the slightest problem that your Airbnb guests report and will even systematically send you an SMS update once the task is completed.