3 types of services for a ready-made solution : choose your tasks, hire your concierge and relax.
Give your keys to your personal concierge and brief him according to your requirements. Your concierge manage everything to make your guests feel at home.
Your personal concierge takes care of the inventory and gives you a complete feedback.
Obviously your apartment will be treated as if it was ours. Cleaning can be done before or after the rental, at your convenience.
Our team of concierges Welkeys can handle linens management ( sheets and towels). Please take this option when booking so they can wash and replace your dirty linens with fresh ones.
Secure, cash-free payments
The entire payment process (including reimbursements) is handled securely online after a task is complete. There's no need for cash to change hands.
Transparent hourly prices
Once you book a task, you see hourly rates for the concierges who are most qualified and available for your job.
Concierge takes a 15% service fee on each task so we can provide 24/7 Member Services support, full insurance on every task and our satisfaction guarantee.
You can cancel your task online or by calling our Member Services team. If you cancel within six hours of the start time agreed upon with your Concierge, you will be required to pay for 50% of the total amount.
Fully-vetted and background checked concierges.
We strive to delight & deliver on every task.
Our Member Services team is here to help 24/7.
Concierges go through an extensive vetting process before they can join our community:
Civil insurance check
Feedback after every mission
Help us grow and deliver on every task, everywhere by joining our community.
Saint Jean Cap Ferrat